Pay by Direct Debit
A Direct Debit for your device was set up for you. Every month the amount due will be taken directly from your bank account. You can easily change the date of your device Direct Debit payments. In EE:
There are multiple ways to make payments towards your device:
A Direct Debit for your device was set up for you. Every month the amount due will be taken directly from your bank account. You can easily change the date of your device Direct Debit payments. In EE:
click Manage Direct Debit
select Change Direct Debit date
You can make a payment online in EE.
Please note: you can only pay the agreed amount for the relevant month online. For extra payments please call us.
To pay your monthly charge, make over payments or to pay off your device in full:
call us on 360 from your EE phone
or call +44 (0) 7953 966 250 from any phone
We can sort out an upgrade over the phone. You'll need to:
pay off any outstanding balance on your device before you can upgrade.
call us on 360 from your EE phone.
You can only pay the agreed amount for the relevant month online. To make over payments or to pay off your device in full:
call us on 360 from your EE phone
or call +44 (0) 7953 966 250 from any phone
If you're worried about paying for your device, we have a team who can help you work out the next steps. To get in touch with us:
call 360 from your EE phone
or call +44 (0) 7953 966 250 from any phone
Yes. You can return your device within 14 days, as long as it's in a condition that's suitable under our returns policy.