Our mobile claims

The best overall network you can count on every day

In the first half of 2026, RootMetrics conducted approximately 609,000 coverage tests around the UK, including in 16 major cities and driving 21,798 miles on UK roads.

The results concluded that EE is:

 

  • The UK’s Best Network 13 years and counting
  • The UK’s Best Network 26 times in a row
  • The UK’s Fastest Network
  • The UK’s Most Reliable Network
  • The UK's Best Network performance across the UK and in 16 major cities
  • The UK’s Best Network for Video
  • The UK’s Best Network for Gaming
  • The UK’s Most Reliable Network for Mobile Gaming
  • The UK’s Best Network for Data Performance
  • The UK’s Best Network for calls
  • The UK’s Best 5G Experience
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Umlaut’s best network

Umlaut Connect (part of Accenture) found EE to be the UK’s best‑performing mobile network, achieving the highest score ever recorded. EE was confirmed as the top UK operator for the 11th consecutive year, and the only UK network to be rated as very good.

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Mobile “Only EE” claims

Comparative claims vs other mobile providers.

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EE Safer SIMs - only on the UK’s Best Network

EE introduced new mobile plans designed to help children stay safe online. The plans include numerous features that families have told us are important to them.
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UK RootMetrics Report H2 2024

The RootMetrics report provides substantiations for our RootMetrics claims.

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Our broadband claims

Broadband claims

1. The UK’s fastest growing broadband provider
2. More gamers choose EE Broadband
3. More parents choose EE Broadband
4. More work-from-homers choose EE Broadband
5. Unbeatable peace of mind with EE WiFi controls
6. Unrivalled gaming and working from home with WiFi Enhancer
7. Unrivalled prioritisation
8. EE Smart Hub 7 Plus, the most advanced hub offered as standard by any major provider

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Broadband claims continued

1. “The UK’s most reliable broadband technology”
2. “Location deserves better broadband”
3. “Join the city’s Location fastest major broadband provider”
4. “Out of contract with Virgin? Save up to £576”
5. “Faster uploads vs Virgin”
6. “50% less lag than Virgin”

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Broadband “Only EE” claims

Comparative claims vs other broadband providers.

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Ookla network claims

Comparative claims vs other broadband providers.
  1. Get EE on the UK’s fastest broadband.
  2. Get EE on the UK’s best broadband gaming experience.
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48-month interest-free financing on more TVs than anyone else claims

Data provided by FDM shows that EE offers 48-month interest-free financing on more TVs than anyone else.

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